Can You Buy A Shell.gas Caed Before It Is Registered

Answers to mutual questions about Crush Bill of fare

Beat Card is 1 of the simplest and most straightforward fuel cards available, however we sympathize that if you lot're new to Shell Card or even if you're a long-term customer, you might still have a few questions. We hope you will find the information you're looking for here.

About your Shell Card
Setting upward and managing
Managing your account
Costs and payments

About your Crush Menu

How does Vanquish Card piece of work?

Recall of it like a credit carte for fuel purchases. Every purchase is itemised on a single tax invoice and statement, and the cost of purchases is deducted from your nominated account weekly, fortnightly or monthly, depending on your payment terms.

What are the benefits of Beat Carte du jour?

It makes paying for fuel easy – all your purchases announced on a single revenue enhancement invoice and statement, ready for tax time. You can manage your card(s) online, y'all can gear up usage controls, nosotros offer flexible payment options, and fraud protection is built-in… to proper noun a few!

I don't use much fuel in my business. Is it nevertheless worth getting a Beat Card?

Yep! Shell Card makes managing your business' fuel easy, whether yous have one vehicle or a whole fleet. Plus, nosotros offer discounts off the pump price!

What if my business organisation has multiple vehicles?

No problem, for a minor monthly fee of $2.l per card yous can have every bit many cards every bit you desire.

Where can I use my Shell Card?

Yous can use your Crush Card at whatever Shell service station, Shell Coles Express, Liberty, Westside and third political party accepting Shell Card sites. To find a Shell Carte du jour accepting site well-nigh you, use our fuel finder tool.

What are the Terms and Conditions when signing up with Beat Bill of fare?

Here'south where to find the Shell Menu Terms and Conditions.

Setting up and managing your Shell Card

Are there commitment delays due to COVID-19?

Yes, due to COVID-19 and its current touch on on Australia Post, along with higher than normal guild volumes, delivery of Shell Cards may take longer than usual. We are working difficult to deliver as safely and quickly equally possible.

How are PIN codes set?

Setting upwards your Pin is easy and can be done on your beginning transaction at a Shell service station or Trounce Coles Express. But select a four digit Pivot and enter this three times to activate your Shell Menu.

What happens if a driver forgets his or her PIN code?

A PIN can be re-set via Trounce Card Online. Alternatively the authorised Fleet Managing director can notify our Customer Service Team on 13 16 18 to become the Pivot reset.

What account and fuel menu controls are available?

You tin can ready and modify product and purchase restrictions through Crush Card Online or via our Customer Service Team - email accountsadmin@vivaenergy.com.au or contact us on 13 xvi 18.

What security controls are bachelor?

Y'all can set Smart Alerts to place fuel card misuse and driver inefficiencies through Trounce Card Online.

Managing your business relationship

What reporting access do I get?

Beat out Carte du jour Online gives y'all complete control over your cards and your account. You tin can create and download a range of reports, lodge extra cards, utilise alerts to monitor how your cards are used, and more!

What is Vanquish Card Online?

Beat out Card Online gives you the power to manage your menu(s) and business relationship online. Savour the ease and efficiency of Trounce Card Online, which includes the following tools:

- Order and cancel your Shell Card(s)
- Admission your by invoices (for the previous 12 months)
- Generate detailed transaction reports betwixt billing periods, and drill downwards to specific dates, cost centres or cards
- Streamline GST and fuel tax claims by using data in your monthly transaction report
- Access to a suite of other Management Information Reports
- Prepare gratis Smart Alert emails to notify you of card activity outside of your set parameters

I am not registered for Trounce Menu Online, how can I get access to it?

Only register online here.

How exercise I reset my Vanquish Card Online PIN?

Our Client Service Squad is waiting to assistance you. Please electronic mail accountsadmin@vivaenergy.com.au with your user proper name or contact us on 13 16 eighteen.

Can I transfer my Shell Cards from one business to some other?

Nosotros might be able to aid you with that. Y'all volition need to apply for a new business relationship with your new ABN, merely then nosotros might be able to send new cards updated from the old account.

What if I want to close my account?

We'd hate to see you lot go! In that location's no minimum contract period and then yous can request to close your business relationship at whatever time. Of form, any outstanding balances must be paid in full.

Does Shell Card accept accounting software integration?

While we practise not currently have a straight integration to any brand of accounting software, you can extract your invoice history from our online portal for upload to your accounting software if required.

Does Shell Carte du jour integrate with my fleet direction software?

While we do not currently have a direct integration with whatsoever brand of fleet direction software, you tin can excerpt information about your account from our online portal for upload to your software if required.

Is there someone I tin talk to about my Shell Card account?

Sure, telephone call 13 sixteen 18 and our squad will be more than happy to assist.

How do I order/ cancel cards?

You tin can simply log on to Trounce Menu Online at vivaenergycards.com.au and order new cards at your convenience. Alternatively, customers on Enterprise or Managed accounts can electronic mail or telephone call our Customer Service Squad on 13 16 18 to lodge new cards.

Costs and payments

Are there any set-upwards costs?

There are no set-upward costs whatsoever. How good is that?!

What fees and charges are involved?

There are no admin fees, no transaction fees and no replacement card fees. At that place is a small 0.8% surcharge if you lot pay your account with a credit card, and a monthly fee of $2.50 for each fuel menu.

Can I pay my Shell Card invoice manually with BPAY?

No, you'll need to gear up a direct debit through a bank account or credit card.

Can I pay using AMEX?

Not correct now only we're working on it… stay tuned!

Are the payment terms flexible?

We offer weekly, fortnightly and monthly payment terms. The payment terms offered will exist based on a number of factors, including the types of vehicles your concern uses, your monthly spend and how long you have been in business concern. The payment terms offered are at Viva Energy'south discretion, and subject area to successfully meeting Viva Energy'southward credit assessment requirements.

How often will I receive invoices?

Your invoice frequency is determined past your payment terms. We offer weekly, fortnightly or monthly invoicing options. The payment terms offered volition exist based on a number of factors, including the types of vehicles your business uses, your monthly spend and how long y'all take been in concern. The payment terms offered are at Viva Energy's discretion, and subject area to successfully meeting Viva Energy'south credit assessment requirements.

For more than information

Utilise for trounce carte NOW

To enquire about Beat out Card
Call 13 16 18
E-mail shellcardsales@vivaenergy.com.au